Terms of Service

1. About this service

AllVignette ("the Service") is an independent online platform. The operator of this website and your contracting party for orders is the legal entity below. We provide a paid intermediary and processing service: we help private drivers obtain official motorway vignettes (e-vignettes) for European motorways by submitting the order to the relevant national operator.

What you purchase from us is the service of arranging and processing the vignette order. We do not issue or sell vignettes ourselves, we do not set the official toll prices, and we have no authority over activation, validity or enforcement, all of which remain solely with the national operator.

When you place an order, you authorize us to act in your name and on your behalf to obtain the official vignette from the relevant national operator under that operator's own terms. The contractual relationship for the vignette itself arises directly between you and the operator.

Legal entity and business address:

We are not a national toll road operator and we are not an official reseller or partner of any operator. We are not affiliated with, endorsed by, or sponsored by ASFINAG (Austria), DARS (Slovenia), NDS (Slovakia), CNAIR (Romania), BGtoll (Bulgaria), SFDI (Czech Republic), Nemzeti Útdíj (Hungary) or Via Admin (Switzerland). All operator names and trademarks belong to their respective owners and are used here only to describe which official vignette your order relates to. All vignettes you order through us are ultimately issued by these national operators under their own terms.

1a. Official operators

The official vignette for your order is issued by the national operator listed below. You may also purchase directly from the operator, usually at a lower price.

2. What the Service does

When you place an order, our team arranges and processes it on your behalf. This typically includes:

• Accept your vehicle details, license plate and contact email.
• Accept your payment via secure card processing.
• Submit the order to the relevant national operator so they can issue the official vignette.
• Email you confirmation with order details and a payment receipt.

This is an arranging and processing service. It is not a digital content product, software, or subscription. Most orders are completed quickly; some require additional checks.

2a. Pricing and our service fee

The total price consists of two separate components, shown at checkout (including in the price breakdown) and on your payment receipt:

• the official fee charged by the national operator for the vignette, which we collect from you and forward on your behalf as a pass-through amount; and
• our service fee for arranging and processing your order.

Our service fee is the sole consideration for our services and the only amount we retain. The official fee is not our revenue and is transferred in full for issuance of your vignette by the operator. Our service fee reflects the convenience of ordering in one place, in your language, with customer support. The official vignette can also be purchased directly from each national operator's own website, usually at a lower price.

The full price is always shown before payment. Prices shown to you are final prices. By completing the order you agree to the total displayed price.

2b. Taxes

Any taxes applicable to the official fee are determined by the national operator and the laws applicable to it. Where any tax applies to our services, it applies only to our service fee. Prices shown to consumers are final prices.

3. Your responsibilities

• Provide an accurate license plate, country of registration and vehicle category. The vignette is linked to the plate you submit. Typos mean the vignette does not cover your vehicle.
• Select a start date that matches your actual travel plans.
• Pay by a valid payment method that belongs to you or the vehicle owner.
• Comply with local road regulations. Possessing a valid vignette does not exempt you from speed limits, section tolls, or traffic laws.

4. Delivery and activation

Most vignettes are activated within minutes after payment. In some cases processing may take up to 24 hours due to operator system delays. You will receive a confirmation email with vignette details as soon as the operator confirms activation.

Once activated, the vignette is bound to the license plate provided and cannot be transferred to another vehicle.

5. Refunds and cancellations

Please see our Refund Policy.

6. Liability

We take reasonable care to purchase the correct vignette based on the data you provide. However we cannot be held liable for:

• Incorrect information submitted by you (wrong plate, wrong country, wrong dates).
• Fines or penalties imposed by national authorities for road offences.
• Force majeure, including operator system outages and network disruptions.
• Consequential loss or delay arising from processing time.
• Changes to official toll prices, vignette categories or rules made by a national operator after your order.
• Refusal, suspension or cancellation of a vignette by the operator for reasons outside our control.

In any case our total liability is limited to the amount you paid for the specific order.

7. Data and privacy

Handling of your personal data is described in our Privacy Policy.

8. Governing law

These terms are governed by the laws applicable at the place of incorporation of the operating entity (TechnoDucks Inc, State of Nevada, USA). Any dispute will be resolved by the competent courts of that jurisdiction. Nothing in this clause deprives you, as a consumer, of the protection of mandatory provisions of the law of your country of residence, including your right to bring proceedings before the courts of that country where EU consumer law so provides.

9. Contact

For questions about these terms, please write to our support team using the contact form on this website.